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Do It Right Techniques, Co. FAQ

Do It Right Techniques, Co. specializes in cleaning services for both residential and commercial floors throughout central Ohio. We have received many different frequently asked questions about what we do and how you can benefit from our comprehensive services; check out the FAQ below! If you do not see your question addressed here, be sure to contact us. Our friendly specialists are happy to discuss it with you.

Q
Does the Rotovac machine work on all types of carpet?
A
The Rotovac has a carpet pile height adjustment wheel, which allows it to work on all over pad carpet installations, and most commercial glue downs.
Q
What is the dry time of the Rotovac machine compared to a manual scrub wand?
A
The Rotovac, on average, leaves the carpet about 20x drier when compared to a manual scrub wand under similar conditions.
Q
Why should I have my carpets cleaned?
A
There are many reasons to have your carpet and upholstery cleaned, which include the following:
  • Health: Carpeting and fabrics that aren’t regularly cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
  • Life of Your Carpet: The longevity is greatly extended by routine professional cleaning.
  • Appearance: Maintain the original look and luster of your carpet with regularly scheduled cleanings.
Q
How often should I have my furniture cleaned?
A
The EPA hasn’t issued any guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, we recommend that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets are cleaned every six months, your upholstery should be cleaned once a year.
Q
Should I vacuum before the carpet cleaner arrives?
A
Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
Q
Do you move furniture?
A
When necessary, we move and replace small furniture in its original position.
We do not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables, and similar pieces. Our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
Q
Should I move anything?
A
Yes, you should remove all knickknacks and breakables from the areas being cleaned.
Q
How long will it take for my carpet or furniture to dry?
A
Our dry times typically range from 2-6 hours. Dry times can be affected by many factors, including weather, humidity, and airflow.
Q
How long before I can walk on my carpet?
A
You can walk on your carpet immediately, but we do recommended that you limit traffic until it is completely dry.
Q
Are the products you use safe?
A
Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are nontoxic, safe for pets and children, biodegradable, and phosphate free.
Q
Are your technicians experienced?
A
Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies.
Q
Will your services help my allergies?
A
Yes, having your carpet and furniture cleaned removes pollutants and makes for a friendlier breathing environment.
Q
Can you remove all my stains?
A
Let us start by defining the difference between a spot and a stain. A spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. A stain is a foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. The foreign material has penetrated, or soaked into, fiber and has changed or damaged the fiber itself. Some stains may be very difficult or impossible to remove.
Q
Does cleaning your carpet make it wear out faster?
A
No, dirt actually acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Q
Does your process restore the original feel of my carpet?
A
Yes, our process leaves your carpet fresh, clean, residue free, and soft to the touch.
Q
Should I have a fabric protector applied after cleaning?
A
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.
Q
My carpet is really old, should I replace it?
A
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.
Q
Which provides better indoor air quality: hardwood or carpet flooring?
A
Carpet actually acts like a “filter,” trapping pollutants that are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
Do It Right Techniques, Co. | 614-948-7200 | info@dirtco.net